Available to all customers with a valid contract
Operating hours:
Mon – Fri working days,  h 8.30 – 18.00
(extended service hours from  8.00 to 19.00 requires a special agreement)




support@4wardpro.it for all kind of incidents except Healthcare solutions
healthcare-support@4wardpro.it for Healthcare solutions incidents only



The H24 oncall service is phone based only.
+390516639500, the extension request will follow:

22 – Healthcare and infrastructure team
55 – Infrastructure team
88 – Cybersecurity Incidents team


Please add premiumservices@4wardpro.it in your antispam whitelist, we will use this address to communicate with our customers.