Available to all customers with a valid contract
Operating hours:
Mon – Fri working days,  h 8.30 – 18.00
(extended service hours from  8.00 to 19.00 requires a special agreement)

 

Website:

https://rs.4wardpro.it

Email:
support@4wardpro.it for all kind of incidents except Healthcare solutions
healthcare-support@4wardpro.it for Healthcare solutions incidents only

Phone:

+390299265850

The H24 oncall service is phone based only.
+390516639500, the extension request will follow:

22 – Healthcare and infrastructure team
55 – Infrastructure team
88 – Cybersecurity Incidents team

 

Please add premiumservices@4wardpro.it in your antispam whitelist, we will use this address to communicate with our customers.